Hi, I am a technical support engineer for 9 years and have been a technical lead for L1 and L2 for IT Operations, knowledge transition manager, technical trainer, process manager.
I can perform and deliver projects/tasks/jobs efficiently as I am well-trained to provide quality work even in a very compressed timeline.
Tasks that I can do (but not limited to) are: data entry / data gathering / data mining, IT related jobs, email support, email management, virtual assistant, typing jobs, technical solutions, support function opportunities, proficient in supporting Windows 7 to Windows 10, Microsoft Office (Word, Excel, PowerPoint) applications, Office 365, Studio Scripts / Studio Scripting for IVR scripts or Telephony call flow, etc.
