I am a detail-oriented Virtual Assistant with experience in data entry, administrative support, and short-term rental property management. I specialize in maintaining accurate records, managing large volumes of data, updating databases, and supporting daily operations across multiple platforms. In my short-term rental role, I manage reservations, property listings, guest communications, maintenance coordination, and operational documentation for a large portfolio of vacation rental properties. I am highly organized, dependable, and committed to maintaining accuracy while working efficiently in fast-paced environments.
Key Skills
Data Entry & Database Management: Accurate data entry, record maintenance, data verification, spreadsheet management, document processing, and database updates while maintaining confidentiality and accuracy.
Short-Term Rental Property Management: Managing reservations, calendars, property listings, guest communication, maintenance coordination, housekeeping schedules, listing optimization, pricing updates, and operational records across Airbnb, Vrbo, -----------, and property management systems.
Administrative Support: Managing emails, documentation, reports, invoices, purchase records, calendars, task coordination, file organization, and daily administrative operations.
Data Analysis & Reporting: Creating and maintaining reports using Microsoft Excel, Google Sheets, ERP systems, and property management software to monitor operational performance and support decision-making.
Inventory & Record Management: Maintaining accurate inventory records, tracking assets and supplies, reconciling discrepancies, and ensuring documentation remains current and organized.
Problem Solving & Organization: Resolving operational issues, coordinating with vendors, maintenance teams, cleaners, and guests, while managing multiple priorities and meeting deadlines.
Experience
I have extensive experience in data entry and administrative support, managing large volumes of information with a high level of accuracy. My responsibilities have included updating databases, maintaining records, preparing reports, processing documentation, reconciling data, and ensuring information is accurate and up to date.
As a Short-Term Rental Virtual Assistant, I support the daily operations of over 30 vacation rental properties. My responsibilities include managing reservations, updating property listings, maintaining booking calendars, coordinating maintenance and housekeeping, responding to guest inquiries, processing operational records, and ensuring property information remains accurate across multiple booking platforms. I also assist with listing optimization, and administrative tasks that help improve operational efficiency and guest satisfaction.
My background in inventory management has further strengthened my attention to detail, accuracy, ability to manage large datasets, making me well-equipped to handle data-driven administrative and property management responsibilities.
Tools & Software
Microsoft Excel, Google Sheets, Microsoft Office Suite, Google Workspace, Outlook, SAP, ERP Systems, Hostaway, OwnerRez, Airbnb, -----------, Hellosign, Calendly, Microsoft Teams, Zoom, Canva, Gmail, Viber, WhatsApp, Facebook, TikTok, and Instagram.
Verified
