I specialize in high-demand ticket purchasing operations across Ticketmaster, AXS, SeatGeek, Paciolan, and similar platforms. Over the past 3+ years, I’ve worked in fast-paced ticketing environments where speed, accuracy, coordination, and consistency directly affect results.
In addition to hands-on ticket operations, I currently manage and coordinate a team of 13 Virtual Assistants handling ticket pulls, account workflows, tracking systems, and operational support tasks. My responsibilities include task delegation, workflow organization, onboarding, performance monitoring, and maintaining execution standards during high-volume on-sales.
My work includes managing competitive on-sales, securing targeted inventory, monitoring queue activity, coordinating pull teams, tracking orders, and maintaining organized workflows during major events. I understand platform behavior, queue timing, purchase flow execution, account management, and the operational discipline required during high-demand drops.
I also have a strong working knowledge of Jancy and related ticketing workflows. I can assist with:
* VA onboarding and training
* Building and organizing ticketing teams
* Jancy setup and workflow optimization
* Outlook account creation using AYCD
* Account preparation and testing
* Operational process improvement
* Spreadsheet and tracking system organization
I’m comfortable operating independently or within structured team environments where reliability, communication, and execution quality matter.
Tools and platforms I regularly use include:
* Ticketmaster
* AXS
* SeatGeek
* Paciolan
* Google Sheets & Docs
* Slack
* -----------
* Primo
* Jancy
* AYCD
Roles I can support:
* Ticket Puller / Purchaser
* Operations Support
* Team Coordination
* Team Management
* VA Training & Onboarding
* Account Creation & Testing
* Ticket Tracking
* Virtual Assistance
Clients and teams value clear communication, consistent execution, attention to detail, and the ability to stay composed during high-pressure on-sales. I focus on accuracy, efficiency, and maintaining dependable workflows that help teams operate smoothly at scale.
