I support STR businesses with daily operational tasks so your property runs smoothly and your guests feel cared for from booking to checkout.
I’ve managed over 150+ Airbnb and short-let units across Australia, UK and Canada, handling everything from guest messaging to cleaner coordination and emergency support. I bring a calm, professional approach — steady in pressure, clear in communication, and reliable with follow-through.
Here’s what I can help you with:
Guest messaging (WhatsApp, email, phone, GV, CircleLoop, RingCentral and more)
Booking management & calendar updates
Cleaning schedules (Breezeway, Turno, Properly)
PMS management (Guesty, Hostaway,Hospitable, Uplisting, IGMS, Elina, Airbnb, -----------, Vrbo, Agoda, Expedia and more)
Maintenance coordination & work orders (Jobber, Asana, Slack)
Lockouts, emergency support & issue resolution
Creating guidebooks (Touchstay), welcome packs, SOPs & reports
Processing extensions, add-ons, payments & invoicing
OTA listing updates , optimisation and basic pricing adjustments (PriceLabs)
I’m tech-savvy, highly organised, and quick to learn new systems. I can run your STR operations in the background so you can focus on scaling your business, growing your portfolio, or simply having your weekends back.
If you need a dependable Operations VA who treats your property business with care and professionalism, I’d love to support your team.
