Automation Systems Engineer | AI Workflows, n8n, Clay, APIs & CRM Integrations
design and build end-to-end automation systems that replace manual operations, improve reliability, and scale business workflows.
With 14+ years in systems, operations, and technical support, and 3 years focused on AI-driven automation, I specialize in building workflow pipelines that integrate CRMs, APIs, communication platforms, GTM tools, and AI decision layers.
My work goes beyond simple automations. I design structured systems that handle real-world complexity, including data ingestion, enrichment, transformation, conditional routing, CRM synchronization, and multi-system workflow execution.
I’ve built automation systems that:
Reduce manual workload by 40–50%
Improve SLA performance across global teams
Automate customer support, dispute handling, and payment recovery workflows
Integrate AI for summarization, classification, and decision-making
Support cleaner data flows for CRM and operational systems
My experience includes building multi-system workflows across tools such as n8n, Zapier, Clay, CRM platforms, APIs, and webhooks. I’m especially interested in GTM automation workflows involving data enrichment, lead qualification, CRM hygiene, outbound operations, and AI-assisted workflow execution.
Tech stack: n8n, Zapier, Clay, APIs, Webhooks, OpenAI, Claude, Zendesk, Salesforce, HubSpot, Google Workspace, SQL, AWS
I am currently focused on building scalable AI-powered workflow systems, GTM automation pipelines, and operational architectures that drive real business impact.
Portfolio / automation case studies:
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Resume available upon request.
