Hi, I’m Adriane, an experienced VA and eCommerce Virtual Assistant specializing in Amazon FBM operations, product research, product listing, and Amazon Seller Central management. I help eCommerce businesses find profitable products, manage listings, and maintain smooth store operations across Amazon and eBay.
E-Commerce Experience
Amazon & eBay Product Researcher / Product Lister
• Product research using Keepa, ZIK Analytics, Terapeak, and AI tools
• Manual and bulk product uploads on Amazon and eBay
• Creating optimized product titles, descriptions, and image uploads
• Supplier and distributor research (U.S.-based vendors)
• Competitor analysis and profitability checks
Amazon VA – Amazon Seller Central (FBM Operations)
• Managing Amazon FBM orders and Seller Central operations
• Order tracking, customer support, and buyer messaging
• Processing refunds and resolving customer concerns
• Purchasing products from eBay to Amazon FBA/FBM
• Account Health monitoring and negative feedback removal
• Monitoring COGS and profitability using Sellerboard
Amazon Product Fulfiller / Front Runner
• Processed 250+ Amazon orders per shift
• Managed order updates, refunds, and fulfillment tracking
eBay Product Researcher / Specialist
• Listed 1,300+ products
• Product sourcing and market research
• Optimized listings for visibility and sales
Customer Support & Sales Experience
• Customer Service Representative – Verizon (BPO) handling inbound calls and resolving customer concerns
• Junior Account Executive – Wholesale Mortgage Bankers handling inbound/outbound calls, partner communication, follow-ups, and cold calling while supporting U.S. timezone operations
Tools & Platforms
Product Research Tools
Keepa | ZIK Analytics | Terapeak | ReplenCatcher
E-Commerce & Automation Tools
Sellerboard | PriceYak | ChannelMax | Go2Lister | AI Tools (ChatGPT)
Productivity & Data Tools
Google Sheets | Excel | Google Docs | Online Research | Data Entry
Tech Setup
• 200+ Mbps Fiber Internet (Converge)
• Reliable PC + 34” widescreen monitor
• Comfortable with remote communication tools (-----------, etc.)
Verified
