I am studying International Travel and Tourism Management, which helped me learn how to work with people and give great customer service. During my internship at FCP Sunrise Travel and Tours, I answered customer questions, prepared travel documents, and helped organize bookings. I also worked at McDonald's, where I took orders, served food, and made sure customers were happy. These experiences taught me how to work well under pressure, listen to people, and solve problems quickly. I’m good at using computers, communicating clearly, and working with a team. I want to keep growing in the customer service field and give every customer a helpful, friendly, and positive experience.