Medical billing specialist for 2 years with knowledge of the medical billing process, insurance
verification, claims processing, payment posting, denial management, accounts receivable, and
HIPAA compliance. Customer service for 3 years handling voice and nonvoice accounts, helping
customer inquiries, resolving billing and account concerns, maintaining accurate records, and
providing professional support through phone, email, and chat. Skilled in data entry, documentation, communication, and handling confidential information with accuracy. Appointment Setter for a year in Medicare Campaign with experience in outbound calling, lead qualification, appointment scheduling, follow-ups, and CRM management.