Experienced Customer Service and Healthcare Virtual Assistant with 6+ years of supporting US-based clients. Expertise in patient coordination, appointment scheduling, customer support, insurance verification, referrals, and administrative tasks. Committed to helping businesses streamline operations and provide outstanding service.
What I can do for you:
•Made 100–150 outbound calls daily to prequalified leads and converting prospects into confirmed appointments.
•Manage customer concerns, complaints, and follow-ups efficiently.
•Prequalify leads and convert them through consultative communication
•Coordinate appointments, scheduling, and client follow-ups
•Maintain accurate CRM records and call documentation
Verified
