Reliable and detail-oriented Virtual Assistant with 6+ years of experience in admin support, customer service, QA, and editorial processing. I’ve handled tasks ranging from order processing via NetSuite and Salesforce to providing email/chat support using Zendesk and conducting QA audits for teams. I also have experience preparing daily/monthly reports and manuscript support in editorial workflows.
I’m tech-savvy, proactive, and always ready to learn new tools. Whether it’s handling back-office tasks, performing data entry, or proofreading/editing files, I bring efficiency, accuracy, and commitment to every project.
Tools I’m confident with:
• NetSuite
• Salesforce
• Zendesk
• Excel
• Google Workspace
• Editorial platforms
• Microsoft Office
Let’s work together and get things done smoothly and on time!
