Hi! I’m Karla, a Customer Service Officer with 7+ years of experience in the banking industry handling high-volume customer and phone support. I specialize in: Customer email support • Inbox management • Client communication • CRM and documentation • Problem resolution My banking background trained me to handle confidential information, follow strict compliance rules, and provide professional service to clients. I recently completed training in Virtual Assistance and Digital Marketing, including lead generation, SEO, and social media management. I’m looking for a long-term remote role where I can help businesses manage customer inquiries and organize operations.
