Hi, I’m Cherry—a reliable Virtual Assistant with 10+ years in customer service and 6 years supporting e-commerce businesses, short-term rentals, and sales teams.
I help business owners stay organized, responsive, and stress-free by handling both customer support and daily operations.
Here’s how I can help:
• Customer support (email, chat, phone)
• Order processing, refunds, and chargebacks
• Quotes, invoicing, and warranty claims
• CRM updates, tracking, and follow-ups
• Booking service calls and scheduling
• Customer onboarding
• Influencer outreach and admin tasks
I’m experienced with Shopify, Zendesk, Gorgias, Freshdesk, Guesty, and CRM tools.
I’m detail-oriented, proactive, and able to work with minimal supervision. I treat every business I support as my own and always aim to deliver high-quality work.
I’m looking for a long-term role where I can grow with the company and become a valuable part of the team.