Detail-oriented and reliable Customer Service and Administrative Professional with over 7 years of experience in customer service, sales, appointment setting, client intake, and administrative support. Experienced in handling client communications, scheduling appointments, managing calendars, processing payments and refunds, maintaining accurate records, and working with CRM and scheduling systems. I also have experience supporting law firm operations, including client intake, appointment coordination, and personal injury medical records follow-up. Known for being organized, adaptable, professional, and committed to providing excellent client service while efficiently managing multiple tasks and deadlines.