Technology-driven professional with 10 years of experience across technical, financial, and digital support industries, combining strong troubleshooting expertise with a customer-focused approach. Skilled in network and software support, system performance analysis, technical solution implementation, and process optimization to enhance operational efficiency and user experience.
Experienced in social media management, lead generation, property management support, digital advertising campaign coordination and ad spend monitoring, as well as utilizing AI-powered tools to streamline workflows, automate tasks, and improve productivity. Proficient in virtual assistant technologies, CRM platforms, and digital support systems, with a strong ability to adapt to evolving technologies and business needs.