I am a Customer Success and Engagement professional with 5+ years of experience supporting SaaS, fitness, B2B, and education companies. I specialize in client re-engagement, CRM management, and delivering outstanding customer experiences through proactive communication and organization.
Over the years, I’ve successfully handled outbound engagement campaigns, QA calls, and multi-channel customer support to improve retention and satisfaction.
Key strengths include client engagement, workflow optimization, virtual assistance, and project coordination. I am passionate about building strong relationships and helping businesses grow by ensuring every client feels supported and valued.
