Proactive and results-driven Virtual Assistant with a strong background in collections, accounts receivable management, and administrative support. Skilled in following up on overdue accounts, negotiating payment arrangements, and maintaining accurate financial records while delivering exceptional customer service.
I am adept at using CRM platforms, spreadsheets, email management tools, and accounting software to streamline processes, improve efficiency, and support business growth. Highly organized, detail-oriented, and capable of handling multiple tasks — from data entry and research to email correspondence and appointment scheduling.
My goal is to help businesses improve cash flow, stay organized, and free up their time so they can focus on their core operations, while I handle the back-end support with professionalism and accuracy.
Core Skills:
• Collections & Accounts Receivable Management
• CRM & Database Management
• Email & Calendar Management
• Data Entry & Internet Research
• Customer Support & Dispute Resolution
• Report Preparation & Documentation
