I am a dedicated and adaptable professional with strong experience in customer service, technical support, sales, and training. My background includes working as a Tier 1 Support in NGA 911, where I handled critical emergency service inquiries with accuracy and composure; as a Sales Agent for the Expedia account in Sykes, where I consistently delivered excellent customer experiences; as a Trainer in Sykes Asia Inc., where I developed leadership, communication, and coaching skills; and in Cruise America, where I managed customer concerns and operational tasks efficiently. I bring strong problem-solving skills, attention to detail, and the ability to learn quickly—making me highly effective in fast-paced environments and a strong fit for roles that require reliability, initiative, and excellent customer handling.
