• Gathers and maintains a wide array of data-related reporting
• Takes an active role in data analysis and interpretation
• Prepares the regular business reports and creates adhoc reports as needed for the business
• Conducts routine audits of data gathered by the Quality Assurance Team, updates reports as data
changes and maintains storage of such data
• Collaborates with Quality Assurance, Operations, and Training Teams to gather requirements and
specifications needed by the business to help enhance data and reporting tools
