A reliable and
highly efficient Virtual Assistant with strong experience in customer
support, chat and email support, CRM services, e-commerce operations, and
administrative tasks. Known for clear communication, fast task execution, and
the ability to manage 150–300 tickets per shift with accuracy and professionalism.
Proficient in leading
support platforms and productivity tools, including Reamaze, Freshdesk,
Zendesk, Slack, Microsoft Office, Google Workspace, ChatGPT, Georgias, and
Freedy AI. Skilled at streamlining workflows, improving response times, and
delivering organized, high-quality output. Recognized for dependability, strong
client rapport, and consistent performance in high-volume environments.
KEY SKILLS: Customer & Technical Email/Chat Support CRM Management AI Utilization E-commerce Support Multitasking & Organization Time Management Client Success: Builds strong rapport and ensures top-tier service experience Data Entry & Admin Tasks
TOOLS & SOFTWARE PROFICIENCY:ReamazeFreshdeskZendeskGeorgiasTechsavvySlackMicrosoft Office Suite (Word, Excel, PowerPoint)Google Workspace (Docs, Sheets, Drive) ChatGPT / AI Tools Freedy AICRM Systems: Customer databases, ticketing dashboards, workflow monitor
Verified
