Digital Marketing Virtual Assistant | AI Specialist | Meta Ads Media Buyer | Paid Social and Marketing Automation Expert | Operations and Customer Service Professional
Core Expertise:
Meta Advertising: Meta Ads Manager | Meta Business Manager | Meta Ads Library | Campaign Management | Creative Testing | Audience Targeting | Custom Audiences | Lookalike Audiences | Budget Optimization | ROAS Improvement | Performance Reporting
TikTok Advertising: TikTok Ads Manager | TikTok Studio | Ad Account Management | Campaign Delivery Monitoring | Creative Tagging | Naming Convention Compliance
Marketing Automation: ManyChat Chatbot Development | ----------- Workflow Automation | Zapier | Lead Generation Funnels | Appointment Booking Automation | Messenger and Instagram DM Automation
AI Data Annotation and Quality Analysis: Multimango Platform | ChatGPT Response Evaluation | RLHF Feedback | Preference Based Evaluation | Multimodal Annotation across Text, Image, Video, and Audio | Labeling Guidelines and Rubrics<8efe80624d780eba0c6493ec45140364>Email Marketing: Klaviyo Campaign Creation | Flow Automation | Promotional and Seasonal Campaigns | Customer Retention Strategy
Influencer and UGC Marketing: Influee | Social Cat | Creator Sourcing | Briefing | Performance Tracking
eCommerce and Web Management: Shopify | Wix | Etsy | Landing Page Builds | GoHighLevel Funnel Design
CRM and Client Management: GoHighLevel | Intercom | Gorgias | Stan Store | Salesforce | Client Support and Escalation Handling
Customer Service and Operations: Omnichannel Support via Live Chat and Email | Ticket Management | First Contact Resolution | CSAT Improvement | Team Supervision | Coaching and Performance Reviews | Workforce Scheduling | SLA and Quality Metrics Management
What I Deliver:
End to end Meta Ads campaign management across multiple concurrent clients.
High volume ad account operations including bulk uploads, naming conventions, and metadata tagging.
Multichannel chatbot and automation builds for lead generation and appointment booking.
AI model output evaluation and structured data annotation for RLHF and quality benchmarking.<8efe80624d780eba0c6493ec45140364>Email marketing flows and campaigns that support customer retention.
Influencer and UGC campaign coordination from sourcing to performance tracking.
Weekly and monthly KPI reporting with clear, actionable recommendations.
SOP documentation and process improvement for team wide consistency.
Customer support operations leadership including coaching, QA monitoring, and escalation resolution.
Platform Proficiency:
Meta Business Manager | Meta Ads Library | TikTok Ads Manager | TikTok Studio | ManyChat | ----------- | Zapier | Klaviyo | Mailchimp | Marketing Milk | Multimango | ChatGPT | Claude AI | Gemini | Google AI Studio | Canva | CapCut | Shopify | Wix | Etsy | GoHighLevel | Intercom | Gorgias | Stan Store | Salesforce | Notion | Asana | Trello | ----------- | Atlassian | Google Workspace | Google Looker Studio | Google Search Console | Slack | Microsoft Teams | Zoom | Calendly | Loom | ----------- | WhatsApp | LastPass | Typeform
Professional Strengths:
Attention to Detail | Data Driven Decision Making | Cross Functional Collaboration | Time Management | Adaptability | Scalability and High Volume Operations | Process Documentation | Problem Solving | Clear Client Communication | Team Leadership | Conflict Resolution
Let's connect. I'm a Digital Marketing Virtual Assistant and AI Specialist with 6 to 7 years of experience across Meta Ads management, AI data annotation, marketing automation, customer service, and operations leadership. I help eCommerce brands and online coaching businesses scale through strategic ad management, automation, and reliable support. Open to discussing how I can support your growth goals.
