8-year Sales & Retention specialist — ex-HP, Virgin Media, AmaWaterways.
What I actually do:
1. Outbound: Cold calls/emails that book meetings. Did this for Kiwisat B2B.
2. Saves: Stop cancellations, restructure contracts, win-back. Used ICOMS daily.
3. CRM: Salesforce, Zendesk, Dynamics. No lead left behind.
$10k+ deals closed. 5-figure MRR saved monthly. 20%+ book rate.
$12/hr USD. EST overlap. Open to long-term management
