I am a versatile and experienced professional with four years of experience in the BPO industry and four years of experience in teaching English as a second language. I have worked as a product trainer at Teleperformance, where I created engaging video contents for agents to learn virtually. I have also worked as an email and chat support at TDCX Philippines, where I handled customer inquiries and issues with efficiency and professionalism. I have taught English to international students of different ages and levels, from preschool to university students and professional adults. I have a passion for learning and teaching, and I am always eager to take on new challenges and opportunities.