Need a reliable Medical Virtual Assistant who can help keep your practice organized and your patients well supported?
Hi, I’m Rizza. I have over 5 years of experience in healthcare customer support and medical administration, working with U.S. healthcare providers and patients.
I can help with:
• Patient calls, texts, and emails
• Appointment scheduling, reminders, and follow-ups
• Insurance verification and benefits coordination
• Prior authorization requests and appeals
• Medication refills and pharmacy coordination
• Patient intake, records, and documentation
• Lab orders, results, and follow-ups
• Payment collection and billing-related support
• EHR/EMR documentation and data entry
• Fax management and administrative follow-ups
• Maintaining appointment sheets, trackers, and patient information
I have hands-on experience with ICANotes, RXNT, Practice Fusion, Salesforce, Google Workspace, Microsoft Teams, and RingCentral. I’ve also coordinated prescriptions and refills with pharmacies including Boom RX, Empower Pharmacy, Hallandale Pharmacy, and Belmar Pharmacy, as well as lab-related requests through Quest Diagnostics and Labcorp.
I’m detail-oriented, organized, and comfortable handling confidential patient information. I follow instructions carefully, communicate clearly, and make sure tasks are properly documented and followed through.
If you’re looking for someone who can reliably handle day-to-day healthcare administrative tasks while providing professional and compassionate patient support, I’d be happy to help.
