Hi, I’m Anabelle, an aspiring Freight Broker and Customer Support Specialist with formal training in freight and logistics operations.
I recently completed a freight course where I learned the full shipment lifecycle—from booking and carrier coordination to tracking and documentation (Bill of Lading, Proof of Delivery, and invoices). I also have hands-on experience through training simulations where I managed mock shipments, prepared documents, and communicated updates with clients.
In addition, I worked as a Customer Service Representative for a UK-based financial account, where I handled customer concerns via phone and chat. I developed strong communication, problem-solving, and multitasking skills, and I was recognized as a top-performing agent early in my role.
Here’s what I can help you with:
• Freight coordination and dispatch support
• Shipment tracking and status updates
• Carrier communication and basic coordination
• Documentation (BOL, POD, invoices)
• Customer service (email, chat, phone)
• Data entry and administrative support
I am detail-oriented, reliable, and a fast learner. I take pride in being organized and maintaining accuracy in every task I handle. I am also committed to providing excellent service and building long-term working relationships.
I am eager to start my career in the logistics industry and would love to support your business operations.
Let’s work together!
— Anabelle
Verified
