I have 5 years of customer service experience; comprised of being a Customer Support Specialist, Quality Assurance Analyst, and Chargeback Specialist. I am well-experienced in doing customer service through emails, phone calls, and live chat.
My skills are but not limited to:
***Microsoft Office and Google Suites
***CRM tools such as Zendesk, Freshdesk, Tidio, and Gladly
***E-commerce tools such as Amazon, Shopify, Laravel, and Woo Commerce
***Order fulfillment tools such as ShipStation, Deposco, Amazon Sellercentral, and Dsers
***Payment processors such as PayPal, Stripe, and Braintree
I'm always open to new experiences and endeavors to use the skills I gained for the betterment not just of myself but also of the projects I am and will be a part of.
