I've worked for the Outsourcing business line for 10 years now and still counting. I can say that I have a great set of skills when it comes to Customer Service, Telesales, Administration and Quality Control, Web content writing, Search Engine Optimization, Linguistics, and most recently, handling a business development team. I have honed this skills through my experience with great companies in and out my the country using all the possible tools I have in handy and always ready to operate.