Customer-focused support professional with experience in technical troubleshooting, client communication, and operational support across healthcare and financial service environments. Skilled in resolving customer concerns through phone, chat, and email while maintaining accurate CRM documentation and system records. Known for strong active listening, clear communication, and the ability to translate technical information into simple solutions for customers. Experienced in supporting billing processes, server-based platforms, and internal systems to ensure smooth service delivery.
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Verified
