Since 2022, I have been building my career in the medical field, specializing in insurance verification, prior authorizations, billing, claims follow-ups, and patient coordination. I have experience handling both inbound and outbound calls, appointment scheduling, email management, and working closely with healthcare providers and insurance companies to ensure smooth and efficient operations.
I am also proficient in using platforms such as Availity, insurance portals, and EMR or EHR systems, which has helped me develop strong attention to detail, multitasking, and problem-solving skills. My nursing background has given me a deeper understanding of patient care, professionalism, and the importance of confidentiality when handling sensitive medical information.
I consider myself adaptable, organized, and committed to continuous learning. I work well under pressure, and I always aim to provide accurate, timely, and high-quality support to the team I work with.
I am passionate about growing in the healthcare industry and contributing my skills to an organization where I can make a meaningful impact while continuing to develop professionally.