I am open to any job relating to Customer Service, Cold Calling, Appointment Setting, and Virtual Assistant position. I am confident that my 5 years of experience working in customer service will be an asset. Throughout my experience, I have gained valuable insight and a solid understanding of the important role that a Customer Service Representative plays in an organization. My active listening, communication, and mediation skills have been critical on more than one occasion.
I have worked with customers to maintain relationships, resolve disputes, and escalated issues. The approach I take to dealing with conflict is unique in that I combine listening with negotiation to understand the customers perspective.
Acknowledgement must always come before up-selling. I can then highlight a products strengths to maintain business and regain satisfaction.
I am patient, professional and able to learn about a product quickly.
I will care for your customers.
I am reliable and punctual. You can always count on me to show up on time and remain dependable throughout my shift.
I am energetic, calm under pressure, dedicated, and committed to duties.
I can excel in a fast-paced environment.
My outgoing personality will not only be appreciated by customers but will serve as a motivator to my tea-----------mbers.
