Hi there! I'm Hari, an efficient and reliable Virtual Assistant with over 3 years of experience in customer support, sales, administrative operations, and social media management, including 2 years in the trading industry specializing in client relationship management, onboarding, sales, and technical support.
I provide professional and timely assistance through email, chat, and calls across the United States and various European countries in both English and French. My experience includes managing trading communities on Telegram and WHOP, assisting clients with individual and investment account setup, PAMM and PROPFIRM accounts, VPS setup for both Windows and Mac, copy trading bots, Expert Advisors (EA) in MQL4/MQL5, broker onboarding, and hands-on support with MetaTrader 4 & MetaTrader 5.
I am tech-savvy and detail-oriented, with proficiency in tools such as Zendesk, HubSpot, Calendly, Zoom, BlueStacks, proxies, email verification tools, Notion, and Google Sheets. I have supported traders in the CRYPTO, GOLD, and FOREX trading industries while ensuring smooth operations and excellent customer experiences.
In addition, I have strong experience in administrative task such as scheduling, appointment coordination, follow-ups, and operational support. I am highly organized, dependable, and a fast learner who thrives in fast-paced environments focused on efficiency, positivity, and continuous improvement.
My goal is to provide exceptional support that builds trust, strengthens client relationships, and contributes to long-term business growth. I believe that outstanding customer service is the key to success.
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