With over five years of experience as an IT Project Manager in the banking industry, I have a strong track record of implementing successful projects and excelling in diverse roles, including Project Coordinator, Business Analyst, and Technical Documentation Specialist. My background in web design, both professionally (-----------) and through freelance projects (latest in March 2023), complements my technical skills and creativity. In my current role, I've streamlined processes and enhanced productivity by 37.5% through automation tools like Power Automate, SharePoint, Trello, and AI-driven solutions. I thrive in dynamic environments, continuously seeking innovative tools and techniques to optimize workflows and deliver high-impact results.