Highly detail-oriented Virtual Assistant with 4+ years of work experience in the contact center industry and as a virtual assistant. With great communication skills, and providing exceptional administrative and management support to clients. Multitasking is my key skill since I have been trained in using multiple content management systems, and customer relationship management tools throughout my work as a contact center agent, and as a freelance virtual assistant. I prioritize being proactive, highly organized, and a critical thinker.