I am a tech-savvy individual with a broad skill set to provide excellent support in the field. With my academic course in Education, I excel in verbal and written communication, allowing me to interact effectively with customers across various online channels and social media. I aim to utilize my prerequisite knowledge for this position with my ability to listen actively, empathize with customers' concerns, and provide concise responses.
In terms of different niches, as a research leader for the institution, I am innovative and it is in my priorities to have in-depth knowledge of the products or services I support.
In the field of online customer service, I understand the importance of managing multiple tasks simultaneously. With my skills, I can prioritize inquiries by navigating through various systems and tools to provide prompt and efficient service. I am committed towards customer satisfaction and competence in my work.
