EXPERIENCE:----------- OK MOBILE | South Korea, Gyeonggi-do, Ansan-si, Danwon-gu, Wongok-dong 793-2 Unit 101
Administration Staff and Sales Representative
-Assisted new and existing OFW’s and other nationalities working and living in South Korea to d----------- which Mobile Phone Plan suits their wants and needs.
-Presented, promoted and sold Prepaid and Postpaid Mobile Phone Plans under the three major network providers in South Korea – KT Telecom, SK Telecom and LGU+.
-Performed online and on-site registrations for Prepaid and Postpaid Plans.
-Sold used-phones as well as brand new phones.----------- VISIONCALL | South Korea, Gyeonggi-do, Ansan-si, Danwon-gu, Wongok-dong 994-8 Triplex 317-dong-----------ho
Sales Representative
-Presented, promoted and sold Prepaid and Postpaid Mobile Phone Plans under the three major network providers in South Korea – KT Telecom, SK Telecom and LGU+.
-Established a good working relationship with other nationalities while making sure that I always reach the quota required by our managers.
-Trained to become an administration staff whose main task was to communicate with the Representatives from the Main Telecoms and register Prepaid and Line Phone Plans for the consumers.----------- Teletch Holdings, Inc. SM Corp. Offices, MOA Complex, Pasay City
CSR II– Digital Chat Support | Customer Action (Telstra)
-Assisted customers via Live Chat regarding their billing and sales enquiries as well as basic troubleshooting.
CSR – Back of House | Order Management (Telstra)
-Rectified basic and complicated errors encountered by the Front of House Representatives during order creation.
-Analyzed and developed more detailed Work Instructions on how to rectify errors between Legacy and New System.
-A consistent Top Performer amongst all the Order Management Team.
