A Customer support with 1 year experience in finance and technical accounts in BPO operations, handling customer concerns involving billing, disputes, refunds, and service troubleshooting.
Experienced in managing 20+ daily interactions with strong focus on accuracy, structured documentation, data entry, CRM updates, and compliance with data privacy standards. I'm used to working under pressure and maintain quality output despite stressful environments.
Let’s get to work! I’m ready to bring all my experience and adaptability into a Virtual Assistant role where I can support operations efficiently with your team!
