Performance-driven Sales and Customer Success Specialist with nearly a decade of experience navigating top-tier global BPO operations. Proven expertise in managing critical client retention pipelines, executing strategic B2B customer acquisition campaigns, and managing high-value account renewals. Highly disciplined in maintaining absolute database integrity within Salesforce and HubSpot, with an operational background spanning Intercom, Jira, and Zuora. Known for rapid software adaptability and a consultative approach that protects recurring revenue and prevents client churn. Ready to deliver immediate ROI in a dedicated part-time capacity