You can view my Portfolio at this link:
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I am a Dental Insurance Specialist and Dental Virtual Assistant with experience in dental insurance verification, front office support, patient coordination, claims assistance, data entry, and remote administrative operations. I help dental practices stay organized, reduce insurance-related delays, and provide a smoother experience for both patients and dental teams.
Dental Insurance Verification
I verify patient eligibility, active coverage, deductibles, annual maximums, co-pays, coverage percentages, frequency limits, waiting periods, and remaining benefits before appointments to help dental teams prepare accurate treatment estimates.
Benefit Breakdown & CDT Code Review
I review insurance benefits for preventive, basic, major, general, and pediatric dental procedures using accurate CDT codes. I organize benefit details clearly so the dental team can understand patient coverage faster.
Insurance Calls & Carrier Communication
I contact insurance companies to confirm plan details, resolve coverage discrepancies, follow up on missing information, and update the team with accurate insurance notes.
Claims & Pre-Authorization Support
I assist with claim status checks, pending claims, denied claims, outstanding insurance balances, and pre-authorization follow-ups to help improve workflow and reduce delays.
Dental Front Office Support
I support front office tasks such as appointment confirmation, patient communication, schedule coordination, insurance updates, and maintaining full schedules.
Data Entry & Records Management
I accurately enter, review, correct, and organize patient insurance information, verification notes, benefit breakdowns, and tracking sheets using dental systems and spreadsheet tools.
Patient & Team Communication
I communicate professionally with patients, dental offices, insurance representatives, and internal teams to ensure clear updates, smooth coordination, and a positive patient experience.
Tools & Remote Work Support
I am familiar with dental and office tools such as Dentrix, Open Dental, Slack, Voxer, Asana, Google Workspace, Microsoft Office, and CRM systems, allowing me to work efficiently in remote dental office settings.
What I Offer:
My goal is to provide accurate, reliable, and organized dental administrative support that helps dental practices save time, improve insurance workflow, and focus more on quality patient care.
You can view my Portfolio at this link:
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