I have worked as a Customer Service Associate for the past 2 and a half years. I handled financial account. I was promoted to a higher tier after my first year in service. During that time, I handled supervisor inbound and outbound calls. I check and monitor cardholders debit cards. Part of my job is to process fraud claims and email clients for account updates. As a higher tier agent, I was able to assists my Colleagues as well.
For my previous experience, I have developed data entry, email support, and problem solving. I have also an experience in social media management because I have a small business and I used FB as my marketing platform. I also started blogging, my contents are about family get aways and cooking series. I really enjoy using different editing tools to edit and enhance the videos I make.
Recently, I got a certificate in bookkeeping, Quickbooks Certified ProAdvisor.
So, if you are looking for someone who is a flexible, tech savvy and trust worthy individual then you can definitely work with me. My goal is to help you and your business achieve your goals by providing you quality and effective service.
