Technical Support & Customer Service
I have 6 years of experience providing technical support and customer service, including email and chat support, troubleshooting, ticket management, user administration, and documentation. I'm experienced with Windows, Microsoft 365, Google Workspace, and remote support, while maintaining professional communication and excellent customer service.
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Video Editing
I also create engaging short-form videos for TikTok, Instagram Reels, YouTube Shorts, and AI UGC content using CapCut and Canva. My editing focuses on clean cuts, captions, smooth pacing, and social media-ready content. I also have experience editing podcast clips into engaging highlights.
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