Results-driven Customer Success and Sales professional with 15+ years of BPO and tech experience, most recently driving CRM automation and revenue growth through Go High Level integrations. Skilled in lead pipeline management, client onboarding, and appointment setting that deliver consistent month-over-month results. Previously honed expertise in building scalable e-learning solutions and coaching high-performing teams as a Product Training Specialist. Combines a strong sales background with technical fluency to bridge the gap between client success and operational efficiency.