Hi! My name is Rochelle Moldez, and I am a highly reliable Virtual Assistant with over 3 years of experience in customer service across financial accounts, retail, billing, and collections, along with hands-on experience in administrative support and social media management. I help busy entrepreneurs stay organized, productive, and focused on growth.
What I offer:
• General Virtual Assistance: I provide reliable support with email management, data entry, research, scheduling, file organization, customer service, and other administrative tasks to keep daily operations running smoothly.
• Executive Virtual Assistance: I assist with calendar management, meeting coordination, travel arrangements, CRM updates, inbox organization, and task prioritization helping you stay focused on high-impact activities.
• Customer Service & Administrative Support: With over 3 years of experience in financial, retail, billing, and collections accounts, I handle customer inquiries, dispute resolution, payment follow-ups, and account management with professionalism and empathy.
• Social Media Management: I manage social media accounts, create content, schedule posts, and engage with audiences to grow brand awareness and online presence.
Why choose me?
• Efficiency: I complete tasks accurately and on time.
• Strong Customer Service Background: Experienced in handling diverse customer concerns with professionalism and care.
• Communication: I provide clear and consistent updates.
• Tech-Savvy: Quick to learn tools and systems.
• Proactive & Reliable: I take initiative and consistently deliver quality work.
I am excited to support your team by delivering dependable assistance and excellent customer service. I’d love the opportunity to help you achieve your business goals!
Verified
