Virtual Assistant | Real Estate | Customer Success | Backend Support
I help Realtors and business owners streamline operations, keep clients engaged, and ensure transactions run smoothly.
Real Estate Support: Transaction coordination from contract to close, property and land research (zoning, comps, utilities, valuations), CRM management (Follow Up Boss, KVCore, OMNI), lead follow-ups, and listing/marketing support (Canva graphics, MLS-style notes, social posts).
Customer Success & Backend: Managing inbox and calendars, handling client communications, resolving concerns (refunds, billing, disputes), and maintaining accurate records in CRMs and Google Workspace.
Admin Expertise: Document prep, scheduling, invoicing, payment tracking, and creating clear reporting systems to remove daily bottlenecks.
Proficient in Follow Up Boss, Google Workspace, Canva, DocuSign, Shopify, Amazon Seller Central with training in Bookkeeping (Xero AU) and GoHighLevel automations. Certified General Virtual Assistant with C2 Proficient English (EF SET). I provide organized backend execution and proactive client support, so agents and business owners can focus on growth and closings.
TOOLS and PLATFORMS:
CRM & Communication: Follow Up Boss, OMNI CRM, Zendesk, Slack, MS Teams
E-commerce: Shopify, Amazon Seller Central
Productivity: Google Workspace (Docs, Sheets, Drive, Calendar), Asana
Design & Marketing: Canva, Facebook Business Suite, TikTok Manager, Meta Business Suite
Reporting & Analytics: Google Sheets (tracking, formulas, data validation)
