I am an organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes.
A focused and communicative individual possessing superb data entry, time management, and customer service skills.
Offering more than three years of experience providing quality support to clients.
I've done various tasks, including:
- Product research and entry
- Product Listing
- Copywriting
- Keyword research
- Order management
- Product fulfillment
- Shipment tracking
- Graphic Designing
- Content writing
- Copywriting (Blogs and Product Descriptions)
- FB management
- Social media posting
- Dispute management / Issue refunds accordingly
In addition, I am a customer service specialist who could professionally attend to different types of concerns.
I can do a myriad of customer service tasks such as taking inbound calls, doing outbound marketing calls, responding to comments on social media accounts, and responding to customers' emails and chat. I even handled returns and refunds.
I started from scratch and did not know a thing when I started my previous job; however, with some guidance and my passion for learning, I could master the process- this is the best trait I am always proud of. I will always be willing to learn and work in a team.
I aim to generate profit for your company!
Verified
