With my professional background, I’ve had the opportunity to work across a variety of industries including Telecommunications, Electronics, Supply Chain & Logistics, eCommerce, and the Financial Market. These experiences have allowed me to develop a broad set of skills such as:
Customer Service (via calls and chats)
Email Management and Retention Support
Data Entry and Order Management
Processing Payments, Refunds and Returns
Inventory and Stock Control
Shipping and Logistics Coordination
Account Management
Crypto Trade Management
Social Media Support
Tools I’ve used: CRM platforms, Zendesk, Lucy, Lark Suites, Gorgias, Shopify, Hubstaff, Google Workspace, Microsoft Office, Remote Desktop, Twingate, Slack, Time Doctor, Zoom, Telegram, and -----------