Dedicated Customer Service Professional with over 3 years of experience in phone, chat, and email support, as well as virtual assistance for licensed agents. Skilled in handling customer inquiries, case management, technical troubleshooting, and administrative tasks. Recognized for adaptability, problem-solving, and strong communication, with leadership experience in mentoring and supporting teams. Proficient in customer relationship management, data entry, and productivity tools, with a background in IT and technical support.
