Customer-focused professional with experience in customer service, consultative sales, customer retention, CRM management, and claims support. Skilled in building strong client relationships, identifying customer needs, resolving complex issues, handling objections, and delivering tailored solutions that drive customer satisfaction and loyalty. Proficient in CRM systems, effective communication, active listening, problem-solving, conflict resolution, account management, and multitasking in fast-paced environments. Adaptable, results-driven, and committed to delivering exceptional customer experiences while contributing to business growth and team success.
