I have 9 years of BPO experience specializing in customer service, sales, and escalation management. I also have 3 years of experience as a virtual assistant, with a focus on cold calling, lead generation, and appointment setting. More recently, I’ve worked as a web editor and SEO specialist, handling website updates, CMS management, on-page SEO, and website optimization. I’m adaptable, reliable, and comfortable learning new tools and processes to help clients achieve their goals.
