I’m a dedicated and results-driven Virtual Assistant with solid experience in customer service, recruitment, appointment setting, and admin support. With a background in the US healthcare insurance industry, I’ve handled complex tasks like claims processing, prior authorizations, and member support. I also worked as a recruiter, where I managed end-to-end hiring from sourcing candidates and creating job ads to conducting interviews and maintaining ATS records.
My daily tasks often include managing emails and calendars, setting client appointments, and keeping everything organized using tools like Google Workspace, Canva, RingCentral, -----------, and various CRMs. I’m confident handling multiple responsibilities while staying detail-oriented and responsive to my client’s needs.
I value clear communication, consistency, and building strong working relationships. I take initiative to learn, adapt quickly to new tools, and always aim to provide reliable and quality support that helps clients grow their business with confidence.