I have excellent experience in customer service with my previous job as SME (Subject Matter Expert) of customer service in Amazon for 3 years and 10 months.
This duty requires meticulous writing and editing skills, and a good judgement. My experience in Amazon has afforded me the opportunity to become familiar when it comes navigating the amazon platform, deals, restrictions etc.
Managed daily customer service tasks, such as processing and issuing money orders, processing returns and exchanges and recording daily ----------- municated effectively to appease angry customers by suggesting the best ways to resolve service and billing issues.
