Driven, adaptable, and opportunity-seeking professional with experience as a Customer Service Representative, Quote Specialist, and General Support. I specialize in delivering excellent client experiences—whether it’s guiding customers through insurance options, resolving concerns with empathy, or supporting students with academic and enrollment needs.
With roles as a Customer Service Representative, Virtual Agent, and University General Support, I’ve developed strong skills in problem-solving, multitasking, and handling challenges with resilience. I thrive in fast-paced environments where attention to detail, proactive thinking, and clear communication are essential.
I studied Bachelor of Science in Applied Technology at BYU–Idaho, gaining exposure to HTML and CSS that makes me tech-savvy and quick to adapt to digital tools and website interfaces. Combined with my volunteer leadership background—teaching, mentoring, and even translating lessons for the deaf and mute—I bring both technical adaptability and human-centered service to every role.
What sets me apart:
• Proven success in customer service and insurance quoting
• Strong communicator with cross-cultural and sign language experience
• Tech-savvy, fast learner, and quick to adapt solutions in challenging situations
• Adventurous, proactive, and opportunity-driven mindset
I’m eager to contribute my skills to organizations that value customer care, adaptability, and problem-solving while giving me space to grow and explore new opportunities.
